Information on Metals and Metal Components

Understand the characteristics of the metal structures, legs, frames, fasteners, and other metal elements used in furniture to better use and maintain them.

Please note: the appearance and behavior of a metal element depend on its design, finish, and environment of use. Slight visual variations may be part of the product's normal characteristics, without however justifying a substantial difference from the stated description.

1. Role of Metal Components

Metal components may be used in different parts of the furniture, including legs, frames, crossbars, supports, hinges, fasteners, or mechanisms.

They may have a structural, decorative, or mechanical function depending on the design of the product concerned.

The shape, thickness, finish, and position of these elements vary depending on the piece of furniture.

Before use or assembly, it is recommended to consult the information available on the product sheet and the instructions provided when they exist.

2. Surface Finishes

The metal surface may present different aspects depending on the treatment and finish applied.

The level of shine or texture may appear different depending on the viewing angle and lighting conditions.

3. Visual Variations and Manufacturing Marks

Some metal components may show slight visual differences resulting from the manufacturing or finishing process.

Depending on the product design, small localized marks related to assembly, forming, or finishing may be visible without necessarily affecting the use of the furniture.

Normal manufacturing characteristics should not be used to justify a structural defect or a substantial difference from the product description.

4. Metal Legs, Frames, and Structures

Metal legs and frames must be used in accordance with the furniture design and correctly assembled when assembly is required.

After installation, check that the fasteners are correctly positioned and that the furniture rests stably on a suitable surface.

5. Screws, Fasteners, and Hardware

Screws, bolts, supports, and other hardware elements may be necessary for the assembly or operation of the furniture.

They must be installed in the intended position and in accordance with the applicable instructions.

Insufficient tightening may reduce stability, while excessive tightening may damage certain components.

When the furniture is used regularly, a reasonable check of the assemblies may be useful if unusual movement or loosening is observed.

6. Humidity and Environment of Use

Prolonged exposure to humidity may affect certain metal elements or their finishes depending on their design.

A product intended for indoor use should not be presumed suitable for permanent outdoor exposure if this characteristic is not stated.

7. Cleaning and Maintenance

Proper maintenance helps preserve the appearance of the metal surface and limit marks related to daily use.

Unsuitable chemicals or cleaning methods may alter the color, shine, or surface protection.

8. Scratches and Marks of Use

Metal surfaces may gradually show marks of use when exposed to rubbing or hard objects.

More reflective finishes may make certain traces more visible depending on the lighting.

To limit scratches, avoid moving abrasive objects directly on the surface and use the furniture in accordance with its purpose.

A scratch or damage already present upon receipt must be distinguished from wear resulting from subsequent use.

9. Assembly and Safety of Use

When metal components must be assembled, follow the instructions provided with the product.

Before use, visually check that the main elements are correctly positioned and that no clearly damaged part compromises stability.

If a part appears deformed, cracked, broken, or incompatible with the intended assembly, do not force its installation and contact our customer service.

An incorrect installation can be distinguished from a product defect when the circumstances and applicable rules allow.

10. Metal Components of Outdoor Furniture

For garden furniture, metal components may be more exposed to humidity, temperature variations, and dirt.

Characteristics suitable for outdoor use vary depending on the product and should not be presumed if they are not stated.

When compatible with the product instructions, keeping surfaces clean and dry can help preserve their appearance.

During a prolonged period of non-use, the protection and storage conditions must be adapted to the furniture concerned.

11. Normal Characteristic or Anomaly?

The distinction between a normal characteristic and a defect depends on the nature of the element, its finish, and its impact on the use of the product.

The normal characteristics described in this guide do not reduce the applicable rights when a product is defective, damaged, or non-compliant.

12. Questions About a Metal Component

For any questions regarding a structure, leg, fastener, finish, or metal component received with your furniture, you can contact our customer service.

dadoanddowel · Information on Metals and Metal Components